1. Introduction
Eduba is the name of our school website platform. It is operated by LogicGlide Global Solutions Limited (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, and protect personal information when you use eduba.ng and related services (the “Service”).
We operate primarily from Nigeria and may serve users globally. Where we use your information, we aim to comply with applicable data protection laws in Nigeria and other regions where those laws apply to our processing.
2. Who we are
For privacy and legal purposes, the data controller responsible for the Service is:
LogicGlide Global Solutions Limited
Ojaiya Junction, Off Ibrahim Taiwo Road, Opp. Owoniboys Ilorin Kwara State, Nigeria
Email: info@logicglide.com
3. Information we collect
We may collect the following categories of information:
- Account and contact details: name, email address, phone number, and similar details you provide when you register, sign in, or contact us.
- School and organisation information: school name, address, descriptions, branding, and other school-related content you add to the platform.
- Content you upload: images, videos, documents, text, and other files you upload for use on your school website or within the Service. This may include personal information about staff, students, or parents if you choose to publish it.
- Technical and usage data: IP address, browser type, device type, approximate location derived from IP, timestamps, pages viewed, and diagnostic data that help us operate and secure the Service.
- Payment-related information: when you subscribe to paid plans, our payment provider processes card and billing details. We do not store full card numbers on our servers; we may receive limited identifiers, payment status, and transaction references from your payment provider.
- Communications: messages you send when you email support or contact us through forms.
4. How we use your information
We use information for purposes such as:
- Providing, operating, and improving the Service.
- Creating and maintaining your account and school workspace on the platform.
- Storing and delivering your content (including media and documents) so visitors can view your school website.
- Processing subscriptions and payments, and managing billing records.
- Security, fraud prevention, abuse detection, and protecting the integrity of our systems.
- Customer support, responding to enquiries, and sending important notices about the Service.
- Analytics that help us understand how the product is used (aggregated and anonymised where possible).
- Complying with legal obligations and enforcing our Terms of Service.
5. Legal bases (where applicable)
Depending on where you live, we may rely on one or more of the following: your consent; the performance of a contract with you (providing the Service); our legitimate interests in operating a secure, reliable SaaS product (balanced against your rights); or compliance with legal obligations. When we ask for consent, you may withdraw it at any time in line with applicable law.
6. Where data is stored
We host application data in secure databases and store uploaded files in secure cloud storage in regions we configure. Your content may be processed or transmitted in data centres that may be located outside your country of residence. We use safeguards appropriate to the risk, such as encryption in transit and access controls.
7. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember preferences, understand usage, and improve the Service. Details are described in our Cookie Policy.
8. Sharing with third parties
We do not sell your personal information. We may share information with:
- Payment processing: Paystack (or similar providers we use) to process payments for subscriptions. Their use of data is governed by their own privacy policies and terms.
- Infrastructure and hosting: trusted cloud providers for storage, databases, and hosting.
- Email and communication tools: providers that help us send transactional or support messages.
- Professional advisers: where required by law or for legal advice.
- Law enforcement: when we believe disclosure is necessary to comply with applicable law, court order, or lawful request.
9. Retention
We keep information for as long as your account is active and for a reasonable period afterwards to resolve disputes, enforce agreements, meet legal requirements, and maintain backups. When you delete content or close your account, we may retain certain records for a limited period where the law requires or we have a legitimate need to do so.
10. Security
We use administrative, technical, and organisational measures (such as access controls, encryption in transit, secure hosting, and monitoring) to protect information against unauthorised access, loss, or misuse. No system is 100% secure; we encourage you to use strong passwords and protect your account credentials.
11. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing or to lodge a complaint with a data protection authority. Where you have provided consent, you may withdraw it. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
12. Children and minors
The Service is intended for schools and authorised staff. We do not knowingly collect personal information directly from children for marketing purposes. If your school publishes information about students, you are responsible for obtaining appropriate consent and authorisation under local law.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. If changes are material, we will provide notice where appropriate (for example by email or a notice in the product).
14. Contact us
For privacy-related questions or requests, email us at info@logicglide.com or use our contact page. You may also refer to our Terms of Service and our Cookie Policy.
